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Privacy Policy

Effective Date: 1 April 2026

Welcome to VELYON Institute (“VELYON Institute,” “we,” “our,” or “us”), a brand operated by SAcademy Edutech Enterprises.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access our website, use our learning platform, enroll in our programs, or interact with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Company Information

Legal Business Name: SAcademy Edutech Enterprises

Brand Name: VELYON Institute

Registered Office:

Bandar, T.B Road,
Raiganj, West Bengal 733134,
India

Website:
https://velyoninstitute.org

Support Email:
[email protected]

Phone:
+91 8906059086

2. Scope of this Privacy Policy

This Privacy Policy applies to:

3. Information We Collect

Depending on how you interact with our services, we may collect the following categories of information.

Personal Information

Educational Information

Account Information

When you create an account, we may collect:

Payment Information

For paid programs, we collect:

We do not collect, process, or store your debit card, credit card, UPI PIN, CVV, or banking credentials. All payments are securely processed by Razorpay and its authorized payment partners.

Technical Information

We automatically collect technical information including:

Communication Information

When you contact us, we may collect:

4. How We Collect Information

We collect information when you:

5. How We Use Your Information

We use your information to:

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve our services.

Cookies help us:

We may use:

You may disable cookies through your browser settings, although some features may not function properly.

7. Analytics Services

To better understand how visitors use our website, we may use:

These services may collect anonymized usage information in accordance with their own privacy policies.

8. Marketing Communications

If you subscribe or provide consent, we may send:

Communications may be sent via:

We use Brevo to manage email communications and marketing automation.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in our emails. Transactional communications relating to your account, enrollment, payments, or certificates may still be sent when necessary.

9. User Accounts

Users may create accounts using:

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

10. Payments

Payments for courses, certifications, fellowships, and other services are processed securely through Razorpay.

VELYON Institute does not store:

Payment information is processed according to Razorpay’s security standards and applicable payment regulations.

11. Third-Party Services

Our services may integrate with trusted third-party providers, including:

These providers operate under their own privacy policies. We encourage users to review those policies before using the associated services.

12. Sharing of Information

We do not sell your personal information.

We may share your information only when necessary:

All such sharing is limited to what is reasonably necessary for the intended purpose.

13. Data Security

We implement reasonable administrative, technical, and organizational safeguards to help protect your information, including:

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

14. Data Retention

We retain your personal information for as long as your account remains active or as needed to provide our services.

You may request deletion of your account at any time.

Certain records, including payment or compliance-related information, may be retained for a reasonable period where required by applicable law or for legitimate business purposes.

15. Your Rights

You have the right to:

To exercise these rights, please contact us using the details provided below.

16. Children’s Privacy

Our services are intended for individuals who are at least 13 years of age.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

17. International Users

If you access our services from outside India, your information may be processed and stored on servers located in India or in other jurisdictions used by our trusted service providers.

By using our services, you consent to such processing and transfers in accordance with this Privacy Policy.

18. Community Platforms

VELYON Institute may operate online communities, including Discord servers and other collaboration platforms.

Information you voluntarily post in public channels may be visible to other users. Please avoid sharing sensitive personal information in publicly accessible areas.

Community participation is also subject to the rules and privacy practices of the respective platform.

19. Artificial Intelligence Services

Certain features of our platform may use artificial intelligence technologies to enhance learning experiences, provide educational assistance, automate workflows, or improve support services.

Information submitted to AI-powered features may be processed for the purpose of delivering the requested functionality. We aim to minimize the use of personal information in such processing and implement reasonable safeguards where applicable.

20. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of those websites before providing personal information.

21. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.

The revised version will be posted on this page with an updated effective date where appropriate. Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

22. Governing Law and Jurisdiction

This Privacy Policy shall be governed by the laws of India.

Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Raiganj, West Bengal, India, unless otherwise required by applicable law.

23. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

VELYON Institute
A Brand of SAcademy Edutech Enterprises

Registered Office:

Bandar, T.B Road,
Raiganj, West Bengal 733134,
India

Email: [email protected]

Phone: +91 8906059086

Website: https://velyoninstitute.org

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

Thank you for trusting VELYON Institute with your learning journey. We are committed to protecting your privacy and handling your information responsibly.