Privacy Policy

Effective Date: 1 April 2026

Welcome to VELYON Institute (“VELYON Institute,” “we,” “our,” or “us”), a brand operated by SAcademy Edutech Enterprises.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access our website, use our learning platform, enroll in our programs, or interact with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Company Information

Legal Business Name: SAcademy Edutech Enterprises

Brand Name: VELYON Institute

Registered Office:

Bandar, T.B Road,
Raiganj, West Bengal 733134,
India

Website:
https://velyoninstitute.org

Support Email:
info@velyoninstitute.org

Phone:
+91 8906059086

2. Scope of this Privacy Policy

This Privacy Policy applies to:

  • Our official website
  • Student dashboard
  • Learning Management System (LMS)
  • Course enrollment
  • Fellowship and certification programs
  • Community platforms
  • Mobile-friendly web applications
  • Email communications
  • WhatsApp communications
  • Promotional campaigns
  • Events, webinars and workshops

3. Information We Collect

Depending on how you interact with our services, we may collect the following categories of information.

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Date of Birth
  • Gender (where applicable)
  • City
  • State
  • Country
  • Postal Address

Educational Information

  • School or College Name
  • University Name
  • Degree
  • Course
  • Academic Year
  • Skills
  • Resume or CV
  • Portfolio Links

Account Information

When you create an account, we may collect:

  • Username
  • Password (stored securely in encrypted form)
  • Google Sign-In credentials (through Google Authentication)
  • Profile Photo
  • Account Preferences

Payment Information

For paid programs, we collect:

  • Payment Status
  • Transaction ID
  • Invoice Details
  • Billing Information

We do not collect, process, or store your debit card, credit card, UPI PIN, CVV, or banking credentials. All payments are securely processed by Razorpay and its authorized payment partners.

Technical Information

We automatically collect technical information including:

  • IP Address
  • Browser Type
  • Device Type
  • Operating System
  • Language Preferences
  • Referral URL
  • Date and Time of Access
  • Pages Visited
  • Session Duration
  • Clickstream Data

Communication Information

When you contact us, we may collect:

  • Emails
  • Chat Messages
  • WhatsApp Messages
  • Support Requests
  • Feedback
  • Survey Responses

4. How We Collect Information

We collect information when you:

  • Register an account
  • Sign in using Google
  • Purchase a course
  • Enroll in a program
  • Complete application forms
  • Upload documents
  • Join our Discord community
  • Attend webinars or live classes
  • Subscribe to newsletters
  • Participate in contests, hackathons or events
  • Contact our support team
  • Browse our website

5. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Verify your identity
  • Provide learning materials
  • Process enrollments
  • Generate certificates
  • Conduct assessments
  • Track learning progress
  • Provide customer support
  • Respond to inquiries
  • Improve user experience
  • Personalize content
  • Deliver newsletters
  • Send important announcements
  • Process payments
  • Prevent fraud
  • Maintain platform security
  • Analyze website performance
  • Develop new services
  • Comply with legal obligations

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve our services.

Cookies help us:

  • Remember your login session
  • Save preferences
  • Improve website speed
  • Understand user behavior
  • Measure marketing performance
  • Enhance security
  • Analyze website traffic

We may use:

  • Essential Cookies
  • Functional Cookies
  • Performance Cookies
  • Analytics Cookies
  • Marketing Cookies

You may disable cookies through your browser settings, although some features may not function properly.

7. Analytics Services

To better understand how visitors use our website, we may use:

  • Google Analytics
  • Google Tag Manager
  • Meta Pixel

These services may collect anonymized usage information in accordance with their own privacy policies.

8. Marketing Communications

If you subscribe or provide consent, we may send:

  • Course updates
  • Program announcements
  • Newsletters
  • Promotional offers
  • Event invitations
  • Learning resources
  • Career opportunities
  • Community updates

Communications may be sent via:

  • Email
  • WhatsApp
  • Website notifications

We use Brevo to manage email communications and marketing automation.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in our emails. Transactional communications relating to your account, enrollment, payments, or certificates may still be sent when necessary.

9. User Accounts

Users may create accounts using:

  • Email and Password
  • Google Sign-In

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

10. Payments

Payments for courses, certifications, fellowships, and other services are processed securely through Razorpay.

VELYON Institute does not store:

  • Credit Card Numbers
  • Debit Card Numbers
  • CVV
  • UPI PIN
  • Internet Banking Passwords
  • Payment Authentication Credentials

Payment information is processed according to Razorpay’s security standards and applicable payment regulations.

11. Third-Party Services

Our services may integrate with trusted third-party providers, including:

  • Google Sign-In
  • Google Meet
  • YouTube
  • Discord
  • Hostinger
  • Cloudflare
  • GitHub
  • OpenAI APIs
  • Razorpay
  • Brevo

These providers operate under their own privacy policies. We encourage users to review those policies before using the associated services.

12. Sharing of Information

We do not sell your personal information.

We may share your information only when necessary:

  • With payment processors
  • With cloud hosting providers
  • With email service providers
  • With analytics providers
  • With legal authorities where required by law
  • During mergers, acquisitions, or business restructuring
  • To protect our legal rights or investigate fraud

All such sharing is limited to what is reasonably necessary for the intended purpose.

13. Data Security

We implement reasonable administrative, technical, and organizational safeguards to help protect your information, including:

  • Secure HTTPS encryption
  • Password encryption
  • Access controls
  • Secure hosting infrastructure
  • Firewall protections
  • Malware monitoring
  • Routine security updates
  • Backup procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

14. Data Retention

We retain your personal information for as long as your account remains active or as needed to provide our services.

You may request deletion of your account at any time.

Certain records, including payment or compliance-related information, may be retained for a reasonable period where required by applicable law or for legitimate business purposes.

15. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Update your profile
  • Request deletion of your account
  • Request a copy of your personal information
  • Withdraw consent where applicable
  • Request export of your data
  • Object to certain processing activities, where permitted by law

To exercise these rights, please contact us using the details provided below.

16. Children’s Privacy

Our services are intended for individuals who are at least 13 years of age.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

17. International Users

If you access our services from outside India, your information may be processed and stored on servers located in India or in other jurisdictions used by our trusted service providers.

By using our services, you consent to such processing and transfers in accordance with this Privacy Policy.

18. Community Platforms

VELYON Institute may operate online communities, including Discord servers and other collaboration platforms.

Information you voluntarily post in public channels may be visible to other users. Please avoid sharing sensitive personal information in publicly accessible areas.

Community participation is also subject to the rules and privacy practices of the respective platform.

19. Artificial Intelligence Services

Certain features of our platform may use artificial intelligence technologies to enhance learning experiences, provide educational assistance, automate workflows, or improve support services.

Information submitted to AI-powered features may be processed for the purpose of delivering the requested functionality. We aim to minimize the use of personal information in such processing and implement reasonable safeguards where applicable.

20. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of those websites before providing personal information.

21. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.

The revised version will be posted on this page with an updated effective date where appropriate. Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

22. Governing Law and Jurisdiction

This Privacy Policy shall be governed by the laws of India.

Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Raiganj, West Bengal, India, unless otherwise required by applicable law.

23. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

VELYON Institute
A Brand of SAcademy Edutech Enterprises

Registered Office:

Bandar, T.B Road,
Raiganj, West Bengal 733134,
India

Email: info@velyoninstitute.org

Phone: +91 8906059086

Website: https://velyoninstitute.org

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

Thank you for trusting VELYON Institute with your learning journey. We are committed to protecting your privacy and handling your information responsibly.